FAQs

Sometimes we are not able to get back to everyone right away like we would love to. We want you to enjoy your products and get answers to any questions you may have. Here are the most common questions we receive from new customers.

Frequently Asked Questions

As a dietary supplement, we suggest taking 2- 3 tablespoons a day.
Pure sea moss gel (with no infusion) has more of an ocean smell ( very mild & pleasant) than a taste. I think it’s more of a texture thing for most. Each of the different infusions will come with their own distinct taste, our bladderwrack & burdock is our not so tasty one, but all are hardly noticeable in smoothies or mixed with food.
Yes.  When your gel arrives, it may have become warm during the shipping process.  Please don't worry.  Sea moss is essentially gelatinous rock and does not age like normal food products.  For best results and optimal consistency, refrigerate overnight before opening and keep refrigerated between uses.
3-4 weeks refrigerated. We use 16oz jars, so if taking your daily does everyday you won’t even hit the 3 week mark. Pay attention to your gel. If if smells or you start to see mold. It’s getting old.
Absolutely. Sea moss can remain frozen for up to 12 months.  Never freeze it in the mason Jar. This can cause an explosion & that’s not good. Make sure you use freezer containers or bags. Label & date. You can also make Ice cubes and use daily.
Our sea moss is sustainably sourced from the Caribbean waters of Saint Lucia.
Our sea moss is 100% wildcrafted and is not pool grown
Absolutely. If you love the taste & texture go for it. Our top seller that taste so good is our cinnamon & Date Seamoss Gel. Most people forget they’re eating Seamoss so be careful 😂
If an issue occurs with your purchase for any reason, please contact our Customer Care team by emailing tawonabefit@gmail.com within 5 days of receiving your order.  Please note that due to the consumable nature of our products, we do not accept returns or exchanges of any kind.  We are happy to resolve any issues or concerns with a full replacement or refund, if warranted. 
Yes, we always recommend consulting with their doctor. If you have any concerns or issues. Our Elderberry Syrup is all vegan & organic made with date syrup & not honey for kids safety. Kids should take one teaspoon a day for both. If sick give Elderberry 4x a day one teaspoon.

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